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My Qualifications | Request Service | On Site or Pickup

There are two items to consider when having your computer serviced:
1) What is the cost?
2) How much experience does the repair person have?

The cost is easy to determine, but the qualifications of the technician are not.
When you carry your computer into a national retail store, you usually do not
meet the person working on your computer. You know nothing about the
experience and expertise of the technician.

Let me introduce myself ...

Hello! I am Steven Hamm - owner of ComputerServices.bz.
I personally repair and upgrade each and every computer.
This ensures you receive the most personalized and professional service possible

What to do if your computer needs service.

If your computer needs repair please call me at 859.229.8171
The best time to reach me is after 5pm on Weekdays. Anytime on weekends is fine.
If you would prefer, call anytime and leave a message.
E-mail is generally the best way to get in touch with me during the day.
My address is: Steven@ComputerServices.bz

When you call or email, please have the following information:
Brand and model of computer.
Brand and model of any peripherals needing repair.
Operating system(s) running on the computer.
Your contact information.
Description of problem.
A date and time you would like the computer serviced.

On Site or Pickup
Would you like me to repair your computer on site?

Customers often prefer their computers being repaired at their homes or offices.
This arrangement allows the customer to watch and learn. I have no problem
teaching anyone about what I am doing to repair their computer. In fact, I encourage it.
I would rather satisfy a customer than to make the profit from another service call.

I can also pick up your computer and service it off site. This arrangement is sometimes better for
businesses and customers who are too busy to have their computers repaired on site.
Customers can also meet me at a predetermined location to drop off a computer.
If someone lives outside of the usual service area, this option can be a convenient solution.
Either way is fine with me.

Remember, unlike the majority of computer repair businesses,
there is no additional charge for onsite service.